Refund policy

We do not offer returns or refunds. However, we understand that things happen, and products can arrive damaged. If this is the case, please notify us within seven (7) days of the package delivery. We will work with you on a case by case basis to exchange the product. 

You can always contact us for any questions at themouselets@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.